Contact Support

If you are unable to find an answer to resolve your problem in the product manual or FAQs you can contact the Euphonix Technical Support Department by via email or telephone.

If you do not own an Artist Series controller and have a pre-sales or product inquiry, please click here to submit your question

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Telephone Support

Euphonix has partnered with Obedia to provide telephone technical support for English-speaking Euphonix Artist Series owners worldwide.  

Telephone technical support in languages other than English will be handled by the authorized Euphonix distributor in each country. Click here for a list of contact numbers for each country.

Prior to accessing phone support you must register your new Euphonix product(s) - click here to register your product.  Registration information is forwarded to Obedia in order to verify product registration for phone support. 
 
Free telephone support for Artist Series products is provided between 8:00 AM and 12:00 AM (midnight) Pacific Standard Time, seven days a week. 

After hours phone support is provided through the same number on fee basis subject to agreement between the customer and Obedia on terms and conditions.

The Euphonix Technical Support Department phone number is: 
+1 650 798-6155